Current opening: part-time administrative & Insurance coordinator

Location: Houston, TX (Remote with 2x/month in-office)

Hours: 20–25 hours/week, Monday–Friday between 8am–5pm

About Us

Space City Nutrition is an inclusive, weight-neutral group practice offering compassionate nutrition care across Texas. We’re a small but mighty team that values accessibility, authenticity, and showing up for our clients without shame or judgment. We’re currently seeking an organized and proactive administrative professional to support our clinical team and help keep our operations running smoothly.

About the Role

This is a remote administrative role with flexible hours within the 8am–5pm window, Monday through Friday. You’ll be the first point of contact for many of our clients and will play a key role in managing client flow, verifying insurance, and supporting the daily logistics of a thriving group practice.

You do not need prior insurance billing experience (we’ll train you) but attention to detail, strong communication skills, and a calm presence are essential.

Key Responsibilities

• Respond to new client inquiries via phone, text, and email

• Set up new clients with digital paperwork and account access

• Manage rescheduling requests and client communications

• Call physician offices to request referrals (as needed)

• Call insurance companies to verify benefits

• Submit insurance claims 2–3x/week

• Follow up on insurance denials and resolve issues

• Maintain up-to-date client and scheduling spreadsheets

• Keep clinician calendars accurate with open appointment slots

• Communicate issues, client feedback, and systems concerns to the team supervisor

• Attend regular check-in meetings with supervisor

• Represent the values and philosophy of Space City Nutrition in all communication

• Maintain confidentiality and professionalism at all times

Optional/Bonus Responsibilities (if interested)

• Assist with monthly newsletter or social media content

• Attend local networking events on behalf of the practice

Requirements

• Available Monday–Friday for at least 4 hours/day during business hours (20–25 hours/week)

• Located in Houston, TX, with ability to come to the office ~2x/month for office maintenance (2180 North Loop W, Houston, TX 77018)

• Detail-oriented and organized, with the ability to manage multiple calendars and client records accurately

• Strong written and verbal communication

• Comfortable talking to clients and healthcare providers on the phone

• Tech-savvy and organized (we use Microsoft 365, SimplePractice, Excel, and Canva)

• Committed to inclusive, nonjudgmental client communication

• Bonus if you have experience in healthcare, insurance billing, or working with diverse populations

Compensation

• $22/hour, with an opportunity to revisit after 3-6 months once fully autonomous

• Part-time W-2 position

• Paid training provided

If you’re someone who enjoys helping people, thrives in systems, and has a calm, steady presence, we’d love to hear from you!

To apply, please email your resume to abbie@spacecitynutrition.com and include a brief note (1–2 paragraphs) sharing why you’re interested in this role and what makes you a good fit. This doesn’t need to be formal! We just want to get a sense of your communication style and what drew you to the position.